Operational Excellence Manager at Artcaffe Coffee and Bakery

About the Role

As our Operational Excellence Manager, you will be the catalyst for change, analyzing and optimizing our core processes to ensure we deliver the highest quality products in the most effective way. You will serve as the architect of efficiency, responsible for the end-to-end analysis and improvement of operations and logistics processes within our factory.

Your primary mission is to identify gaps, design solutions, and embed a culture of continuous improvement that enhances efficiency, reduces costs, and boosts productivity.

Key Responsibilities

• Process Analysis & Improvement: Analyze existing operations and logistics processes to identify inefficiencies, bottlenecks, and opportunities for enhancement
• Continuous Improvement: Lead the implementation of lean management and other continuous improvement methodologies (e.g., Kaizen, 5S) to drive operational excellence
• Quality & Compliance: Spearhead and maintain ISO certification processes, ensuring all factory operations meet the highest standards of quality and safety
• Documentation & Standardization: Develop, document, and standardize new and improved processes to ensure consistency and clarity across the factory
• Training & Implementation: Conduct regular training sessions and lead daily, weekly, and monthly audits to ensure processes are fully understood, adopted, and adhered to by all team members
• Data-Driven Decision Making: Utilize strong data analysis and problem-solving skills to measure performance, track improvements, and justify strategic changes

Required Qualifications

• Relevant academic degree in Logistics, Quality Assurance, Supply Chain Management, or a related field
• Proven work experience in operational excellence or process improvement roles

What We're Looking For

A deep understanding of lean principles, a track record of implementing robust QA systems, and the leadership capability to make lasting improvements across our operations.