Oil Supervisor at Interactive Resource Management Ltd

About the Role

An exciting opportunity has arisen for a motivated professional to supervise and coordinate oil business activities. You will ensure efficient operations, full compliance with regulations, excellent customer service, and effective team performance.

Duties and Responsibilities

• Promote and market company services while identifying opportunities to grow the oil business
• Ensure adherence to petroleum regulations, company policies, and service level agreements (SLAs)
• Oversee compliance with statutory, EHS, and operational standards
• Monitor KRA Customs Oil Stocks Information System (COSIS) entries, ensuring gate passes and invoicing are completed on time
• Handle oil bonds efficiently—maintaining valid security, timely cancellation, and accurate documentation
• Resolve customer and regulatory queries promptly
• Attend customer KPI meetings and ensure action items are completed
• Prepare and share regular oil operations reports with clients and management
• Ensure oil branches are adequately staffed and compliant with all operational requirements
• Follow up on refunds and escalate unresolved issues
• Set objectives for the oil team, monitor performance, and conduct regular reviews
• Coach, mentor, and support team members to improve productivity and service delivery
• Perform any other duties assigned by management

Qualifications and Experience

• Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, or a related field
• Minimum of 3–5 years of experience in oil logistics or operations, with at least 2 years in a supervisory capacity
• In-depth knowledge of KRA COSIS system and oil bond procedures
• Sound understanding of petroleum regulations, compliance, and EHS standards
• ICMS Certificate/Password

Key Competencies and Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• High customer service orientation
• Analytical and problem-solving skills