Office Administrator & Sales Associate at Emerge Egress Consulting

Role Objective

We are seeking vibrant and dynamic personnel to join our hospitality client team. In this role, you will manage office operations while driving sales activities. If you thrive on challenges and want to grow your career, this opportunity is for you.

Core Duties and Responsibilities

• Handle and follow up on enquiries via calls, emails, and digital platforms
• Conduct product demonstrations and ensure clients have a full understanding of service offerings
• Welcome visitors and direct them to the appropriate department
• Attend events, tradeshows, and make presentations to clients to increase awareness and generate revenue
• Generate leads and follow up on prospects
• Qualify leads and generate quotes, proposals, and invoices
• Onboard new clients and prepare client service contracts
• Drive brand awareness across various platforms and prepare reports on analysis, research, and reach
• Coordinate the creation and delivery of marketing materials and content
• Brainstorm and conceptualize proposals for clients
• Monitor competitor activity and market trends
• Promote existing service offerings and introduce new products and services to the market
• Research and develop marketing opportunities and plans, understanding consumer requirements and identifying market trends
• Suggest system improvements to achieve company marketing goals
• Maintain relationships with key clients through regular visits, understanding their needs, and identifying new marketing opportunities
• Ensure adequate customer communication, post-delivery service, and resolve feedback and complaints
• Compile individual sales reports as per company requirements
• Prepare weekly activity reports, petty cash statements, and operation reports as required
• Liaise with clients and internal teams as needed