Network & Analytics Engineer at Sheer Logic

Job Purpose

Manage, support, and operate network systems for our clients in the telecommunications industry. Develop company networks, coordinate with the EUS team to identify network needs, and provide assistance to employees on effective network usage.

Responsibilities

• Own incidents, track, and update all stakeholders including escalations
• Implement disaster recovery procedures for network elements
• Conduct daily, weekly, and monthly internal meetings with stakeholders
• Maintain computer networks including routers, VPNs, switches, and other physical hardware
• Install and configure network equipment
• Manage firewall policies and update virus protection software and data security systems to protect data and communications
• Monitor computer systems to improve network performance across all systems
• Troubleshoot, resolve, and communicate networking issues to employees and management
• Maintain current knowledge and understanding of security and networking best practices to offer optimal solutions and protection
• Ensure execution of audit and risk assessment recommendations
• Enforce compliance with all IT and business-related processes

Required Qualifications

• University degree in Computer Science or related discipline
• Professional qualification in Networks (added advantage)
• 1–3 years of working experience in IT network role, preferably within the telecommunications industry
• Experience implementing and operating network systems across multiple business units and customers, managing diverse and complex platforms and environments
• Comprehensive understanding of network services such as TCP/IP, OSPF, and BGP
• In-depth understanding and practical knowledge of networking systems including LAN, firewalls, routers, printers, and monitoring tools such as SolarWinds
• Ability to analyze network performance and optimize solutions