MIS & Sales Administrator

About the Role

The MIS & Sales Administrator will play a critical role in sales data management, reporting, coordination, and operational support, ensuring accurate information flow between Sales, Finance, Production, and Management. This role is ideal for a professional who thrives at the intersection of data, systems, and sales operations.

Key Responsibilities

Management Information Systems (MIS)

• Develop, maintain, and manage sales MIS reports, dashboards, and trackers
• Analyze sales performance data and prepare weekly, monthly, and quarterly reports for management
• Ensure accuracy, integrity, and timeliness of sales and customer data
• Maintain and update CRM/ERP systems and sales databases
• Provide actionable insights to support sales forecasting and decision-making

Sales Administration

• Support the sales team with quotations, sales orders, contracts, and documentation
• Track leads, orders, deliveries, and invoicing status in collaboration with Finance and Operations
• Monitor sales targets, commissions, and KPIs
• Coordinate customer communication and ensure high service standards
• Maintain organized records of clients, pricing, and contracts

Cross-Functional Coordination

• Liaise with Production, Installation, Finance, and Logistics teams to ensure smooth order execution
• Follow up on customer orders, timelines, and after-sales support
• Support management with ad-hoc reports and strategic sales initiatives

Required Qualifications & Experience

• Bachelor's degree in Business Administration, Information Systems, Sales & Marketing, Statistics, or a related field
• 3–5 years' proven experience in Sales Administration, MIS, or Sales Operations
• Strong proficiency in MS Excel (advanced level), PowerPoint, and reporting tools
• Experience working with CRM/ERP systems is an added advantage
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and stakeholder management skills
• High level of attention to detail and ability to manage multiple priorities