Manager – Database Administration at Jubilee Insurance

Role Purpose

The Manager – Database Administration is responsible for overseeing the design, maintenance, and optimization of database systems supporting business operations across the group. This position ensures the availability, performance, and security of databases critical to business processes such as claims management, premium billing, and customer data management. The role encompasses database strategy, performance tuning, leadership, and corporate governance, while fostering a culture of reliability, innovation, and data integrity.

Main Responsibilities

Database Strategy and Management

• Develop and execute a database administration strategy aligned with organizational vision
• Oversee the design and implementation of database architectures (e.g., SQL, Oracle) to meet 95% of application requirements
• Forecast database growth to support increased business transactions
• Oversee capacity planning, scalability, and performance optimization for enterprise databases
• Ensure robust disaster recovery and business continuity plans are in place
• Evaluate emerging technologies and recommend improvements for database systems

Database Operations and Optimization

• Manage day-to-day operations, ensuring 99.9% uptime and resolving 95% of critical incidents within 24 hours
• Optimize database performance, reducing transaction times by 20%
• Implement and test backup and disaster recovery plans, achieving a 99% data recovery rate in simulations annually
• Monitor database health metrics and deliver monthly performance reports with optimization insights

Innovation and Database Enhancement

• Recommend and implement advanced database technologies (e.g., cloud, NoSQL) to contribute to efficiency gains
• Drive the automation of database tasks, achieving a 25% reduction in manual efforts
• Evaluate emerging database trends (e.g., blockchain for data integrity)