Human Resource Assistant at Orchid HR Outsourcing

About the Role

We are looking for a dependable and people-centered HR Assistant to support our HR Department in delivering efficient, compliant, and employee-focused services. The successful candidate will play a key role in employee relations, payroll support, compliance, reporting, and day-to-day HR operations, while upholding the values of professionalism, confidentiality, and service excellence.

Key Responsibilities

• Serve as a first point of contact for employee queries and escalate complex issues appropriately
• Support the implementation of employee engagement activities, welfare programs, and HR communication
• Assist in handling employee grievances, disciplinary processes, and documentation in line with Kenyan labour laws and company policy
• Maintain an up-to-date log of employee concerns and resolutions to support positive workplace culture
• Coordinate exit interviews and document employee feedback for continuous improvement
• Collect, verify, and submit payroll inputs—new hires, exits, overtime, leave updates, statutory changes, and salary amendments
• Maintain accurate and updated employee records to ensure error-free payroll processing
• Support reconciliation of payroll-related reports and address payroll queries
• Prepare HR letters, contracts, notices, and staff communication
• Support onboarding and offboarding to guarantee a seamless employee experience
• Update HR databases, attendance sheets, and leave management systems
• Post vacancies, screen CVs, schedule interviews, and conduct reference checks
• Prepare interview materials and assist in candidate communication
• Assist in enforcing HR policies and procedures across departments

Qualifications and Experience

• Diploma or Degree in Human Resource Management or related field
• CHRP certification or ongoing pursuit is an added advantage
• 2 years' experience in a similar HR role