Head of Alternative Channels at Liberty Life

About the Role

A dynamic team is expanding and seeking an experienced leader to drive growth across alternative distribution channels. In this strategic role, you will design and implement comprehensive multi-year growth strategies while managing key partnerships and overseeing the channel's financial performance.

Key Responsibilities

• Design and implement a comprehensive multi-year growth strategy for alternative channels, identifying new partnership opportunities and market trends
• Source, negotiate, onboard, and manage relationships with key partners across various sectors (retail, telecom, online brokers, affinity groups) to deliver the sales strategy and achieve agreed life and pensions sales targets
• Establish and maintain relationships with potential and existing customers to support retention and cross-selling opportunities
• Develop partner management policies to guide Liberty Life's procedures in managing partner sales in accordance with set rules and regulations
• Handle compliance reporting issues to ensure business is conducted in line with statutory and regulatory requirements
• Establish KPIs and implement a robust performance management framework to track partnership success and implement corrective actions as needed
• Be accountable for the channel's P&L, driving premium income, policy count, and market share through partnerships
• Grow alternate channel revenue according to set targets while managing expenses within approved budget
• Review sales targets from the Group Head of Sales and Distribution and develop targets for various product lines through alternate channels
• Monitor productivity and profitability against set targets to ensure channel performance and profitability
• Develop and implement quality incentive schemes to drive achievement of alternate channel goals
• Prepare performance reports to management on agency performance

People Leadership

• Supervise, train, mentor, and coach staff
• Develop and deliver training programs for partner staff to ensure they are knowledgeable, motivated, and compliant when selling company products