## Title: Hardware Support Intern – IT

A reputable organization seeks a dedicated individual to support IT hardware operations across multiple locations.

Ensure availability and reliability of hardware, CCTV, printers, and UPS systems at headquarters and commissary/branch locations
Support operations of all commissary systems, network connectivity, and internet services across commissary and branch locations
Provide end-user support for computer hardware, software, and network problems
Perform corrective and preventive maintenance on workstations and IT equipment
Plan desktop hardware upgrades and participate in new store projects and systems rollouts
Maintain inventory of IT equipment under your jurisdiction
Install and customize network equipment and provide network support
Troubleshoot printer and cabling issues to isolate and diagnose common problems
Provide regular reports on application, network, and system availability
Schedule and provide hardware maintenance plans for computers, peripherals, and printers
Provide hardware support for cabling and day-to-day administration
Address all helpdesk calls and incidents within agreed SLA response times
Perform additional duties as assigned by the department head

B.Sc. or Diploma in Electronics, Computer Science, or related computer field from a recognized university
A+, N+, or MCT/MCITP certification
Hardware and software troubleshooting skills

Hardware Intern – IT at Java House

Job description