Automotive Aftersales Trade Developers- Thika Rd at Sheer Logic

About the Role

We are seeking a qualified professional to drive aftersales growth through prospecting, lead generation, customer engagement, and sales within your assigned region. You will work closely with dealers to deliver exceptional customer experiences while maximizing vehicle uptime, revenue generation, and supporting business growth in the aftersales segment.

Key Responsibilities

Revenue Attainment

• Drive sell-out sales (revenue and SKU expansion) across assigned dealerships
• Achieve or exceed dealer revenue targets through proactive planning and performance monitoring
• Attain revenue targets per part line
• Monitor conversion rates from the sales funnel
• Ensure adherence to sales policies and procedures and recommend process improvements
• Collaborate in setting annual sales objectives for the territory

Customer Support

• Support customer engagement through forums, feedback collection, and new product communication
• Ensure adherence to CRM usage and route plans
• Provide timely escalation of customer issues to the dealer

Reporting and Analysis

• Conduct daily collation of target achievement
• Track and analyze monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Submit regular reports on territory performance, dealer metrics, and action plans

Market Intelligence

• Monitor and report on competitor activities
• Provide customer insights through identification and suggestion of parts or services that meet their needs

Market Activation

• Plan and execute ground marketing initiatives including road shows, market storms, and activations

Required Qualifications

Education and Experience

• Graduate Degree or Diploma/Certificate in automotive or mechanical engineering
• KCSE Grade C or above
• At least one year's experience in outdoor sales or marketing
• Understanding of motor vehicle parts and service (advantageous)