## Title: Automotive Aftersales Trade Developer

About the Role

A reputable organization seeks a dedicated individual to deepen aftersales business through prospecting, lead generation, customer engagement, and sales in the assigned region. You will work closely with dealers to deliver exceptional total ownership experience by ensuring customer satisfaction, maximizing vehicle uptime, revenue generation, and supporting business growth in the aftersales segment.

Key Responsibilities

Revenue Attainment

Achieve revenue targets per part line and overall territory
Drive sell-out sales (revenue and SKU expansion) across assigned dealerships
Achieve or exceed dealer revenue targets through proactive planning and performance monitoring
Monitor conversion rates from the sales funnel

Customer Support

Support customer engagement through forums, feedback collection, and new product communication
Ensure adherence to CRM usage and route plans
Provide timely escalation of customer issues to the dealer

Sales Policy & Process Improvement

Ensure adherence to sales policies and procedures
Recommend process improvements
Collaborate in setting annual sales objectives for the territory

Reporting & Analysis

Collate daily target achievement data
Track and analyze monthly trends within assigned markets
Prepare dashboards for weekly reviews
Submit regular reports on territory performance, dealer metrics, and action plans

Market Intelligence & Activation

Monitor and report on competitor activities
Provide customer insights through identification and recommendation of parts or services that meet their needs
Plan and execute ground marketing initiatives including road shows, market storms, and activations

Automotive Aftersales Trade Developers- Nyahururu at Sheer Logic

Job description