Zonal Manager - Eldoret at HCS Affiliates Group

Job Purpose

To sell and manage the distribution of communication products and services (Airtime, SIM Cards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory. The role identifies and facilitates optimization of opportunities to drive sales as maximally and efficiently as possible within the assigned territory.

Key Responsibilities

• Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
• Achieve Customer Base targets via acquisition drives
• Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agencies
• Achieve Site Profitability targets within the Territory via Site-based activities & programs
• Oversee and drive the people capability agenda across all levels – TDRs, DSAs, Commandoes
• Ensure customer expectations regarding standard of services & product knowledge are met, both in Stores and Partner stores
• Monitor the activities of competition and prepare counter action plans
• Prepare and submit reports as required

Key Deliverables

• Partner management – ensuring channel partners are engaged and effectively driving brands on the ground
• Sales targets – delivering assigned sales targets on revenues, airtime, gross additions, data and devices
• Field agents & Partner team management (DSAs, Commandoes) – managing teams output as per business objectives
• Visibility – ensuring partners outlets, trade and general market visibility
• Availability – ensuring availability of products & services within the markets/areas
• Reports – sharing reports as required

Required Qualifications

• Bachelor's Degree in Business, Marketing or related field
• 3-5 years' experience in sales and distribution role in Telco/FMCG

Required Competencies

• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking