Waiter

We are seeking an experienced professional for this opening. Role Objective Our client, a leading hotel, is seeking to hire a customer-centric professional to contribute to an exceptional guest experience. Core Duties and Responsibilities - Welcome guests and assist with guest queries and requests efficiently with refined hospitality. - Provide food and beverages promptly and courteously. - Maintain cleanliness of all work areas and equipment, proper storage and care of. - Offer menu explanations and suggest pairings of menu items and provide expert recommendations. - Maintain pristine table setups (cutlery polishing, linen care, floral arrangements) - Ensure immaculate station upkeep throughout service. - Coordinate seamlessly with kitchen and bar and other relevant departments - Assist with guest queries and requests efficiently.  - Upselling and cross selling while maintaining a high standard of service. - Billing, present bills to customers and ensure settlement in accordance with the procedures of the hotel. - Setting up of the restaurant before and after service as per set brand standards. - Responsible for service of food and beverages as per set brand standards. - Take orders correctly and ensure efficient service. - Promote beverage sales. - Ensure proper sequence of courses or change in accompaniment is clearly communicated to assist kitchen in preparation. - Ensure prompt table clearance. - Ensure any complaint is addressed or escalated to the relevant authority. - Clean and refill cruet and condiment sets. - Professionally resolve service recoveries when needed. - Collect feedback to continuously elevate standards. - Any other duties as delegated. Job Specifications and Qualifications - Diploma in Hospitality management, Food and Beverage Service or a related field. - At least 2 years similar experience in service in a busy high-end restaurant. - Proficiency in hotel management software.  Key Competencies - Commitment to professional values and integrity - Strong interpersonal and communication skills - Excellent problem-solving abilities. - Excellent Customer centric skills - Adaptable to working in various shifts - Impeccable grooming and professional etiquette.