Trichologist at Peoplelink Consultants Ltd

About the Role

This position offers a great opportunity for career growth in the field of trichology. You will work with Peoplelink Consultants Ltd in Nairobi, Kenya, combining clinical expertise with product development and client care.

Responsibilities

• Conduct detailed hair and scalp assessments using clinical tools, diagnose conditions (e.g., alopecia, infections), and develop personalized treatment plans
• Perform specialized treatments such as scalp analysis, hair strengthening therapies, anti-hair loss protocols, and advanced procedures like PRP or microneedling (if certified)
• Monitor the progress of all administered treatments and make necessary adjustments to plans to ensure optimal client outcomes
• Provide expert professional advice and comprehensive education on preventative care, hair-care routines, product usage, and nutrition/lifestyle factors
• Address client concerns with professionalism and empathy, and conduct thorough follow-up after treatments to ensure satisfaction
• Collaborate directly with the product development team on the formulation, testing, and improvement of hair-care products
• Evaluate the safety and effectiveness of new products before public release and provide scientific reviews to validate all marketing claims, ensuring accuracy and integrity
• Maintain detailed, confidential client medical records, diagnoses, and treatment progress, and prepare regular reports on client outcomes and product feedback
• Actively keep updated with the latest research, treatments, and innovations in the field of trichology
• Train internal teams on hair and scalp health and product knowledge, and represent the company at client events, workshops, or industry conferences

Requirements

• Certification or Diploma in Trichology from a recognized institution
• Additional training in cosmetology, dermatology, or aesthetic treatments (advantageous)
• Minimum 2-4 years of experience in hair and scalp treatment, preferably in a clinical or cosmetic setting
• Strong understanding of scalp biology, hair anatomy, nutrition, and hair-care science