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Store Operations Specialist

Kilimall

Nairobi, Kenya Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

We invite applications from suitably qualified candidates. Key Responsibilities: - Manage store sales performance and profitability - Bachelors Degree in any business related to meet monthly and annual targets. - Build and maintain strong relationships with vendors to ensure competitive pricing and stable stock availability. - Drive store traffic and customer acquisition through digital marketing channels such as SEO and social media - Coordinate and execute e-marketing plans in collaboration with internal teams. - Support daily order processing and handle after-sales applications and customer issues. - Manage store operational tasks including campaign participation, inventory counts, and pricing updates. - Verify vendor payment amounts and support vendor reconciliation processes. - Ensure high customer satisfaction and smooth store operations. - Strong data analysis skills (Excel is a must). 3. Ability to match supply and demand to optimize sales and inventory. - Strong understanding of customer acquisition and traffic growth strategies. - Good communication, negotiation, and teamwork skills. - Ability to learn quickly and execute tasks with minimal supervision. - Experience in Home Appliances, Home Furnishings, or Beauty Products will be an added advantage (depending on the store assignment).

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