Spa Receptionist - 4 Positions at Summit Human Resource & Marketing Consultant

About the Role

We are seeking a Spa Receptionist for a client in the service industry. This role is ideal for a service-oriented professional with a background in hospitality who is passionate about wellness and customer experience. This position offers excellent opportunities for career growth.

Key Responsibilities

• Welcome and check in spa guests warmly and professionally
• Manage appointment scheduling and coordinate with spa therapists
• Handle phone, email, and in-person inquiries regarding services, pricing, and availability
• Maintain accurate records of bookings, payments, and client information
• Ensure the front desk area and reception lounge remain tidy and inviting
• Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations
• Perform additional tasks as assigned by supervisor/manager

Requirements

• Diploma in Front Office Operations or a related field
• Prior experience in a front desk or customer service role
• Experience in a service or spa environment is a strong advantage
• Proficient in English (verbal and written)
• Ability to handle multiple tasks in an intense, ever-changing environment while remaining calm and composed
• Flexibility with working hours