Spa Receptionist - 3 Positions

We are seeking an experienced professional for this opening. Job Location: Nairobi (Nairobi CBD, Westland & Parkland) Salary Budget: Ksh 25,000 Age bracket: Matured  Position Overview: We are currently seeking a Spa Receptionist for one of our clients in the service industry. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience. Key Responsibilities: - Welcome and check in spa guests warmly and professionally. - Manage appointment scheduling and coordinate with spa therapists. - Handle phone, email, and in-person inquiries regarding services, pricing, and availability. - Maintain accurate records of bookings, payments, and client information. - Ensure the front desk area and reception lounge remain tidy and inviting. - Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations. - Any other tasks assigned by supervisor / manager. Requirements: - Diploma in Front Office Operations, or a related field. - Prior experience in a front desk or customer service role is required. - Experience in service or spa environment is a strong advantage. - Proficient in English language (verbal & written). - Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. - Must be flexible in terms of working hours.