Trusted listing
Sales Team Lead - Logbook Loans
Bayes
Nairobi, Kenya
Permanent
Published 2 months ago · Expires 4 weeks from now
Job description
An exciting opportunity has arisen for a motivated professional.
Job Purpose
- The Sales team lead will be responsible for driving the growth of the logbook business by acquiring new clients, managing customer relationships, and leading a team of sales executives. This role involves recruiting, training and supporting sales executives to ensure they meet and exceed both individual and team sales targets. The team leader must be able to effectively drive their individual sales targets while also motivating and guiding the team to achieve collective goals.
- Sales Growth: Drive personal sales targets while actively working to achieve team-wide sales objectives.
- Customer acquisition: Acquire new customers and nurture relationships with potential customers to grow the company’s loan book by sourcing new logbook loan applications to increase sales and business growth.
- Team Leadership & Management: Recruit, onboard and train new sales executives, ensuring they are equipped to meet both individual and team sales targets.
- Lead Generation: Identify and generate leads for logbook loans through targeted marketing, networking, and outreach efforts.
- Leadership: Lead by example by achieving personal sales targets and inspiring the team to do the same.
- Guidance and support: Provide ongoing coaching, guidance, and support to sales agents to ensure their success in meeting or exceeding set targets.
- Team Performance: Set clear performance expectations for the team and track progress regularly to ensure alignment with overall goals.
- Sales Strategy: Organize and lead regular sales meetings to review progress, celebrate achievements, and strategize on overcoming challenges.
- Sales Targets & Performance: Actively pursue and meet personal sales targets, while ensuring the team meets or exceeds collective sales goals. Customer Relationship Management: Maintain strong, ongoing relationships with key customers, ensuring high levels of satisfaction and repeat business. Customer Focus: Handle customer inquiries, concerns, and complaints promptly and professionally, ensuring that customer needs are met.
- Customer Retention Strategies: Implement customer engagement strategies to increase loyalty and retention, both personally and across the team.
- Sales Agent Development: Create and implement training programs for sales executives to improve their product knowledge, sales techniques, and overall performance.
- Performance Monitoring: Conduct regular performance reviews and provide constructive feedback to help agents grow, meet their targets, and contribute to the team’s success.
- Reporting: Prepare and present regular reports on personal and team sales performance, cust...