Sales & Office Executive- Mombasa

About the Role

Join a leading hospitality organization as a Sales & Office Executive. This is an excellent opportunity for a vibrant and dynamic professional to manage office operations while driving sales activities. If you thrive in a challenging, fast-paced environment, this role is perfect for you.

Core Duties and Responsibilities

• Handle and follow up on inquiries via calls, emails, and digital platforms
• Conduct product demonstrations and ensure clients have a full understanding of service offerings
• Attend events, tradeshows, and deliver presentations to clients to increase awareness and generate revenue
• Welcome visitors and direct them to appropriate departments
• Generate leads and follow up on prospects
• Qualify leads and prepare quotes, proposals, and invoices
• Onboard new clients and prepare client service contracts
• Drive brand awareness across various platforms and prepare reports on analysis, research, and reach
• Promote existing service offerings and introduce new products and services to the market
• Coordinate the creation and delivery of marketing materials and content
• Brainstorm and conceptualize proposals for clients
• Monitor competitor activity and market trends
• Research and develop marketing opportunities and plans, understanding consumer requirements and identifying market trends
• Suggest system improvements to achieve company marketing goals
• Maintain relationships with key clients through regular visits and understanding their evolving needs
• Anticipate new marketing opportunities for existing clients
• Ensure adequate customer communication, provide post-delivery service, and resolve feedback and complaints
• Compile individual sales reports according to company requirements
• Liaise with clients, suppliers, and other stakeholders as required
• Prepare weekly activity reports