Sales & Office Administrator-Mombasa at Emerge Egress Consulting

About the Role

Our client in the hospitality sector is seeking vibrant and dynamic personnel to manage office operations while undertaking sales activities. This is an excellent opportunity for someone looking for a challenging role that combines administrative and commercial responsibilities.

Core Duties and Responsibilities

• Conduct product demonstrations and ensure clients have a full understanding of service offerings
• Handle and follow up on inquiries via calls, emails, and digital platforms
• Welcome visitors and direct them to the appropriate department
• Attend events, trade shows, and deliver presentations to clients to increase awareness and generate revenue
• Generate leads and follow up on prospects
• Qualify leads and prepare quotes, proposals, and invoices
• Onboard new clients and prepare client service contracts
• Drive brand awareness across various platforms and prepare analysis and research reports
• Promote existing service offerings and introduce new products and services to the market
• Coordinate the creation and delivery of marketing materials and content
• Brainstorm and conceptualize proposals for clients
• Monitor competitor activity and market trends
• Research and develop marketing opportunities and plans, identify market trends, and suggest system improvements
• Maintain relationships with key clients through regular visits and anticipate new opportunities
• Ensure effective customer communication, coordinate post-delivery service, and resolve complaints and feedback
• Compile individual sales reports according to company requirements
• Liaise with clients, suppliers, and other stakeholders as needed
• Prepare weekly activity reports

Location

Mombasa, Kenya