Retail Team Lead

We invite applications from suitably qualified candidates. Job Purpose - Ensure presence on the shop floor and manage the employee direct reporting (Supervisors, Customer Experience Associates & Retail Associates) - To offer administrative support in the showroom on areas of cash operations, billing, receiving of goods, customer communication, preparation of quotation etc. Job Responsibility and Accountability - Schedule daily operations-prepare a schedule of activities in the branch and allocate tasks to the team.  - Ensure presentation and visual merchandising (Display) of showroom as per the required standards. - Ensure Showroom is fully stocked with required stocks. - Ensure that all POP\'s are in place and pricing completed. - Follow up that customers are promptly attended to on arrival in the showroom. - Assist Sales Persons in closing the sale. - Carry out product discounting in conjunction with Orion guidelines. - Handle all customer care calls and respond to queries on email.  - To take charge of completed admin process. - Process showroom orders received on a daily basis in liaison with credit control and updating the summary report. - Preparing feature cards and ensuring all POP processed and availed to sales people for any promotions.  - Act as a reliever for the Cashier / Stores Supervisor / Acting manager to support whilst absent or on leave.  - Any other duties assigned by the Manager as and when required.