Restaurant Manager

An established company is recruiting for the following position. Key Responsibilities: Operational & Service Leadership:

• Provide full oversight of all daily front and back-of-house operations, ensuring flawless execution from opening to closing.

• Enforce the highest standards of service, guest experience, and brand protocols.

• Ensure timely opening and closing procedures are followed.

• Masterfully manage table turns, reservation flow, and overall floor readiness to maximize revenue and efficiency.

• Act as the final point of escalation for guest feedback, resolving issues promptly and turning challenges into opportunities for loyalty.

Strategic Team Leadership & Development:

• Supervise, mentor, motivate, and lead a high-performing team including waiters, hosts, bar staff, and support staff.

• Conduct daily briefings, manage shift allocations, and provide continuous performance oversight and coaching.

• Recruit, train, and onboard new employees in line with company standards.

• Oversee all HR functions for your team, including scheduling, attendance, conflict resolution, and fostering a positive, productive culture.

Financial Management & Business Acumen:

• Take ownership of daily financial procedures: cash handling, POS reconciliations, and banking procedures.

• Analyse sales performance, track key operational KPIs, and implement strategies to drive profitability.

• Manage inventory, control stock wastage, and enforce rigorous cost-control measures across all departments.

• Play a key role by assisting in budgeting, forecasting, and preparing detailed weekly/monthly management reports.

Inventory & Supply Chain Management:

• Monitor stock levels for food, beverages, and supplies, placing and tracking orders with suppliers.

• Place and follow up on orders with approved suppliers.

• Conduct regular inventory counts and ensure proper stock rotation to minimize loss.

• Prevent stock-outs, over-ordering, and unnecessary wastage.

Compliance, Safety & Facility Management

• Guarantee 100% compliance with all health & safety, food hygiene (Public Health), NEMA, and licensing regulations.

• Monitor hygiene practices in line with public health inspections.

• Maintain updated licenses (liquor license, food handler certificates) and ensure the venue adheres to county by-laws.

• Oversee facility maintenance, equipment repairs, and ensure all operational licenses are valid and displayed.

Guest & Customer Experience & Brand Ambassadorship:

• Champion the guest experience, ensuring consistent service delivery that builds repeat business and a strong rep...