Relationship Officer -Eldoret at TGL Credit

About the Role

This is a full-time, onsite position based in Eldoret, Kenya. The Relationship Officer will serve as a key point of contact for clients, building and maintaining strong relationships while driving business growth. You will be responsible for handling customer inquiries, promoting financial products, and ensuring excellent customer service that leads to client satisfaction and retention.

Responsibilities

• Promote and drive sales of credit products to achieve financial targets
• Manage and nurture relationships with new and existing clients
• Conduct credit assessments and prepare loan proposals
• Monitor and manage credit portfolio performance
• Promote and cross-sell credit products to clients
• Provide financial guidance and assistance to clients
• Keep clients informed about investment opportunities
• Ensure compliance with legal and regulatory standards

Qualifications

• Degree or Diploma in Business, Finance, or related field
• Experience in a credit company, specifically with logbook loans
• Strong analytical, communication, and interpersonal skills
• Knowledge of credit risk management and financial analysis