Trusted listing
Relationship Manager- Corporate Banking
Family Bank Ltd
Nairobi, Kenya
Permanent
Published 1 month ago · Expires 4 weeks from now
Job description
## Title: Relationship Manager – Corporate Banking
Job Purpose
The Relationship Manager will be responsible for developing and managing a portfolio of corporate clients, identifying business opportunities, and ensuring seamless delivery of banking solutions. The role demands a strong focus on business development, portfolio growth, risk management, and cross-selling to maximize revenue.
Key Responsibilities
- Maintain a high level of client satisfaction by generating, managing, and servicing a portfolio of corporate clients while positioning the bank as their preferred partner for investment and banking solutions
- Identify and pursue new business opportunities to expand the corporate portfolio
- Drive sales of Corporate Banking products, including lending, deposits, and investment solutions
- Develop and maintain a pipeline of potential clients and actively convert leads into business
- Conduct sales activities, credit analysis, proper loan structuring, applicant interviewing, and character assessment
- Maintain high professional standards and provide quality services with competitive pricing to clients
- Leverage existing client relationships to cross-sell the bank's full range of financial products
- Ensure exceptional client service by addressing client needs and providing tailored financial solutions
- Perform to agreed plans to drive profitability and increase market share
- Monitor portfolio performance, ensuring delinquencies and non-performing loans (NPLs) remain within acceptable thresholds
- Work in close cooperation with Business Intelligence, Credit, and Risk teams to ensure impairments and losses are minimized
- Ensure daily recoveries for own portfolio and maintain NPL levels below set targets
- Ensure full compliance with KYC, AML, and regulatory requirements, maintaining up-to-date client records
- Adhere to the bank's policies and standard operating procedures