Relationship Manager / Accountant Receivables

About the Role

An established company is recruiting for a Relationship Manager – Accounts Receivable to join their team. This role focuses on managing client relationships, overseeing receivables collection, and optimizing cash flow while maintaining strong partnerships with key accounts.

Key Accountabilities

• Ensure timely collection of receivables and reduction of overdue balances across all client accounts
• Review and approve credit limits, payment terms, and collection strategies in line with company policies
• Oversee accurate preparation and submission of receivables, collection, and aging reports
• Monitor accounts receivable aging and follow up on outstanding invoices to achieve agreed collection targets
• Manage and maintain assigned key client accounts to ensure timely collections and reduce overdue balances
• Build and sustain strong client relationships through regular communication and prompt resolution of billing or payment issues
• Coordinate with Sales, Operations, Finance, and other departments to resolve client disputes and ensure correct invoicing
• Maintain high-level client relationships and act as escalation point for complex collection issues
• Enforce company credit policies, including credit limits and payment terms, to minimize credit risk
• Negotiate payment plans with clients where necessary and ensure adherence to agreed terms
• Drive continuous process improvements to optimize cash flow and reduce Days Sales Outstanding (DSO)
• Ensure compliance with accounting standards, internal controls, and regulatory requirements
• Provide excellent customer service and resolve customer issues promptly
• Perform any other duties as assigned by senior management

Required Skills and Competencies

• Strong problem-solving and analytical ability
• Ability to work independently and as part of a team