Receptionist - Hospitality

An exciting opportunity has arisen for a motivated professional. Role Objective Our client seeks a professional and customer-focused Receptionist who is capable of managing front-office operations, coordinating administrative activities, and ensuring a positive first impression for all visitors and callers. The ideal candidate will be highly organized, courteous, and able to operate efficiently in a busy office environment while supporting various administrative functions. Core Duties and Responsibilities - Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism. - Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind. - Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally. - Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence. - Handle scheduling for the conference room, and appointments, and manage staff calendars as required. - Assist with various administrative tasks. - Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management. - Ensure prompt attention to visitors and directing them to the appropriate personnel or department. - Maintain a clean, positive, and welcoming office environment. - Manage office inventory such as stationery, equipment, and furniture, including timely requisition. - Assist in managing daily transport bookings in consultation with office drivers. - Any other duties assigned from time to time.   Job Specifications and Qualifications - Diploma in Hospitality Management, Business Administration, Communication, Front Office or related area. - At least 2 years’ relevant work experience. - Proficiency in MS Office Suite  Key Competencies - Good communication skills (written and verbal). - Problem-solving - Strong Phone Etiquette skills - Strong customer service and communication skills - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and organizational skills - Have a professional appearance and demeanor - Strong interpersonal skills and customer service orientation