Trusted listing
Receptionist
Mediforte Hospital
Nairobi, Kenya
Permanent
Published 2 months ago · Expires 4 weeks from now
Job description
A top employer is now accepting applications for this role.
Key Responsibilities:
- Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
- Excellent knowledge in dealing with SMART, MAKL, SHA, and SLADE portals.
- Great understanding of full hospital front desk operations as well as billing
- Ensure client satisfaction through quality of service,
- communication, feedback, escalation and caring attitude, and demonstrate follow-up.
- Maintain patient privacy and confidentiality at all times.
Requirements:
- Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
- 2+ years' experience in a similar role, preferably in a Hospital set-up
- Well-groomed, courteous, and professional demeanor
- Strong interpersonal skills, team playing abilities, and communication skills.
- Highly responsive, ethical and responsible