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Receptionist

Mediforte Hospital

Nairobi, Kenya Permanent

Published 2 months ago · Expires 4 weeks from now

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Job description

A top employer is now accepting applications for this role. Key Responsibilities: - Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current. - Excellent knowledge in dealing with SMART, MAKL, SHA, and SLADE portals. - Great understanding of full hospital front desk operations as well as billing - Ensure client satisfaction through quality of service, - communication, feedback, escalation and caring attitude, and demonstrate follow-up. - Maintain patient privacy and confidentiality at all times. Requirements: - Diploma in Front Office/Business Administration/ Health Records, or its equivalent. - 2+ years' experience in a similar role, preferably in a Hospital set-up - Well-groomed, courteous, and professional demeanor - Strong interpersonal skills, team playing abilities, and communication skills. - Highly responsive, ethical and responsible

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