Product Manager – Logbook - Mombasa Branch at Mwananchi Credit Ltd

Position Overview

We are seeking a dynamic and experienced Product Manager – Logbook to lead the development, management, and expansion of our logbook loan products. The successful candidate will be responsible for driving product growth, ensuring compliance with regulations, and delivering exceptional customer experiences while maintaining a competitive edge in the market.

Key Responsibilities

• Lead the design, development, and management of logbook loan products
• Conduct market research to identify trends, opportunities, and competitive positioning
• Analyze customer data to inform product strategy and segment markets effectively
• Manage and monitor product performance metrics, driving continuous improvement
• Collaborate with cross-functional teams to deliver innovative product solutions
• Develop and execute strategies to increase market penetration and customer retention
• Train and support internal teams to effectively promote and manage logbook products

Required Qualifications

Education

• Bachelor's degree in Business Administration, Finance, Economics, or related field

Experience

• Minimum 4 years of relevant experience in financial services industry and product management and development

Required Skills

• Strong analytical and problem-solving skills with proficiency in financial modeling
• Proven leadership and team management experience
• Excellent communication and stakeholder engagement skills
• Results-driven with a proven track record of meeting and exceeding targets