Pre-Sales, Solution Architecture, and Client Engagement at Software Dynamics

About the Role

We are seeking a dynamic and highly experienced Pre-Sales Solution Architect to join our Growth & Strategy team. This critical, client-facing role combines deep technical expertise in Dynamics 365 with the ability to articulate business value, drive the sales cycle, and design bespoke solutions.

This position is focused on the Dynamics 365 Mid-Market Stack: Dynamics 365 Business Central (BC) and Dynamics 365 Customer Engagement (CE – Sales, Service, Marketing).

Key Responsibilities

Collaborative Solution Design & Scoping

• Work jointly with the Sales team to analyze prospect requirements, translating complex business challenges into clear, deliverable solution scopes and technical architectures
• Design customized, integrated solutions leveraging the full potential of Dynamics 365 Business Central (Finance, SCM) and Dynamics 365 CE (CRM, Field Service), often incorporating the Power Platform (Power Apps, Power Automate)
• Develop accurate effort estimates, implementation phases, and resource plans to support sales proposals and ensure smooth handover to the Delivery team

Pre-Sales Leadership & Technical Authority

• Lead technical discussions, discovery sessions, and requirement workshops with prospective clients and key stakeholders
• Develop and deliver compelling, high-impact product demonstrations and presentations that showcase the value and functionality of the proposed Dynamics 365 solution
• Serve as the primary technical subject matter expert (SME) during the sales cycle, providing expertise for RFP responses, proposals, and commercial contracts

Deep Client Engagement

• Maintain close client interaction throughout the pre-sales process to ensure the proposed solution is fully aligned with the client's unique business needs, goals, and strategic vision
• Act as the crucial bridge between sales objectives and technical delivery capability, ensuring scope and client expectations are properly managed