Manager, Women Banking – Almasi Lady at National Bank of Kenya

Position Overview

This position is responsible for driving the growth, outreach, and sustainability of the Almasi women banking program at National Bank of Kenya-Amanah, by delivering Shariah-compliant financial and non-financial solutions tailored to women entrepreneurs and clients, deepening inclusion, and strengthening the Bank's position in the women market segment.

Key Responsibilities

• Execute and manage the rollout of Almasi suite of products including asset financing, unsecured hybrid SME financing, mortgage finance, construction finance, and trade financing
• Guide product customization to ensure the needs of women entrepreneurs are met while preserving Shariah compliance
• Promote non-financial services including advisory, capacity-building workshops, networking, and procurement readiness programs
• Identify, segment, and onboard women business owners and women-involved enterprises (≥ 50% women shareholding or management) as per Almasi eligibility criteria
• Cultivate relationships with women's groups, associations, NGOs, and development partners to source leads
• Represent the bank in women entrepreneurship events and exhibitions
• Support procurement readiness of women-owned firms to access supply opportunities with the bank (20% procurement allocation)
• Assess financing proposals from women-owned and women-managed businesses, including credit analysis, collateral evaluation, and structuring
• Monitor repayment performance, delinquency, and recovery
• Ensure compliance with the bank's credit policy, risk guidelines, and Shariah principles
• Deliver high service standards, including dedicated Almasi teller counters
• Serve as a specialist contact for women clients, resolving inquiries and complaints while ensuring seamless customer journeys
• Track customer satisfaction and retention metrics
• Train branch staff and sales teams on Almasi products and services

Job Reference

NBK/RET/10/2025