Key Accounts Manager at TUME Middle Africa Consulting Limited

About the Role

An exciting opportunity has arisen for a motivated professional to join TUME Middle Africa Consulting Limited as a Key Accounts Manager in Nairobi, Kenya.

Core Responsibilities

• Achieve sales targets and ensure 100% distribution across all stores with 5P execution excellence
• Manage all key account contacts, facilitate top-to-top meetings, and address matters arising optimally
• Develop, administer, and execute the Annual Joint Business Plan (targets, rebates, customer activity grids) to achieve account business goals
• Service key accounts and branches effectively, including branch-to-center orders, store merchandising standards, product training, credit control, and debt collections
• Implement account growth plans and build strong client relationships
• Secure store and chain data, conduct analytics to surface actionable insights, and close gaps to capitalize on opportunities
• Deliver competitive advantages through chain and store promotions, temporary price reductions, and strategic communications
• Train and support staff to ensure effective implementation of account strategy, terms and conditions, and best practices
• Implement Class of Trade strategies for each brand and SKU to maximize advantage
• Monitor channel developments, including customer liquidity risks and competitor activity, and inform leadership of risks and opportunities
• Ensure compliance with agreed trading terms, company policies, and governance standards across all assigned accounts

Required Qualifications

• Undergraduate degree from an accredited university
• Minimum six years of experience in progressively increasing sales responsibilities
• Experience in a multinational environment preferred