Internet Installer- Nakuru

About the Position

An exciting opportunity has arisen for a motivated professional to join our installation team in Nakuru.

Key Responsibilities

• Coordinate with dispatch for daily appointments
• Test electrical equipment and systems to ensure proper functioning of routers and service
• Carry materials and stage for installation at customer premises
• Guide, coordinate, and oversee fellow installers
• Educate customers about service benefits and upsell add-on products
• Evaluate and monitor the performance and quality standards of sub-contractors within assigned infrastructure boundaries
• Maintain installation tools and equipment in safe working order
• Educate customers on the features and functionality of installed products
• Assist with task completion within allotted timeframes
• Assist with parts, shipping, receiving, and inventory as needed
• Review paperwork with customers where needed
• Assist in the removal and installation of materials at customer premises
• Crawl into small spaces, work in all climates, and remain physically fit
• Wear all identification, safety, and courtesy equipment at all times

Required Qualifications

• Valid motorcycle or motorcar driver's license
• Excellent written and verbal communication skills
• Strong troubleshooting and problem-solving abilities
• Job-specific skills such as splicing and racking
• Comfortable working at heights and from ladders
• Ability to work under pressure
• Strong attention to detail and ability to listen to client concerns and issues

Preferred Qualifications

• College degree
• Previous trade experience