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I.C.T Officer

Tranquil Med Center

Nairobi, Kenya Permanent

Published 2 months ago · Expires 4 weeks from now

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Job description

We are seeking an experienced professional for this opening. Key Responsibilities: - Manage and maintain hospital I.C.T infrastructure including servers, computers, printers, network devices, and telecommunication systems. - Ensure smooth operation of Hospital Management Information Systems (H.M.I.S), Electronic Medical Records (E.M.R), and laboratory/pharmacy systems. - Provide timely I.C.T support and troubleshooting to all hospital departments. - Manage user accounts, system access controls, and data security in compliance with patient confidentiality and data protection laws. - Perform regular system backups, updates, and disaster recovery planning. - Monitor network performance, internet connectivity, and cybersecurity threats. - Support implementation of new I.C.T systems and upgrades. - Maintain I.C.T inventory and prepare periodic I.C.T performance reports. - Train staff on basic system use, data security, and I.C.T best practices. - Liaise with external I.C.T vendors and service providers. - Any other duty as may be assigned Skills: - Strong understanding of networking, hardware, software, and cybersecurity. - Ability to work under minimal supervision and respond promptly to I.C.T emergencies. - High level of integrity, confidentiality, and professionalism. KNOWLEDGE AND EXPERIENCE REQUIRED: - Degree in Information Technology, Computer Science, or a related field. - At least 2–3 years’ experience, preferably in a healthcare or hospital setting. - Knowledge of H.M.I.S/E.M.R systems and healthcare data management is an added advantage. - Prior experience in a hospital, mental health facility, or healthcare setting is highly desirable

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