ICT Graduate Trainee

We are seeking an experienced professional for this opening. Key Responsibilities: - Provide first-line and second-line ICT support to staff and users under supervision. - Assist in monitoring performance and availability of networks, servers, databases, and applications. - Support installation, configuration, patching, and upgrading of ICT systems and enduser devices. - Assist in workstation setup, system access provisioning, and basic network administration. - Support ICT asset management, inventory updates, and documentation. - Participate in routine system maintenance, backups, and health checks. - Assist in enforcing ICT security policies, procedures, and access controls. - Support user account management, password controls, and access reviews under supervision. - Assist in monitoring security events, antivirus updates, and system patch compliance. - Support backup verification, log reviews, and basic incident documentation. - Comply with data protection, confidentiality, and acceptable use requirements. - Participate in structured ICT training, mentorship, and skills development programs. - Assist in documentation of procedures, user guides, and operational manuals. - Support ICT audits, SASRA inspections, and ISO evidence preparation. - Participate in ICT improvement initiatives, automation tasks, and research. - Provide basic user training and awareness on approved ICT systems. Academic: - Bachelor’s degree (completed or recently completed) in ICT, Computer Science, Information Systems, Software Engineering, or a related discipline from a recognized institution. Desired Work Experience: - Fresh graduate from university. Attributes: - Strong analytical and problem-solving skills. - Excellent teamwork and interpersonal skills. - Excellent Communication skills. - Detail oriented.