Head Customs Declaration at Fracht Group

Position Overview

We are seeking an experienced and dynamic Head of Customs Declaration to lead our customs brokerage team at Fracht Group. The successful candidate will be responsible for managing, planning, coordinating, and controlling all customs brokerage activities to ensure compliance, efficiency, and excellence in service delivery.

Key Responsibilities

• Oversee and manage all customs brokerage operations
• Provide professional and technical guidance to staff and management on customs-related matters
• Review and improve customs procedures, ensuring full compliance with applicable regulations
• Supervise declaration processes to ensure accuracy and timeliness in customs entry processing
• Liaise with KRA and other regulatory bodies to stay updated on developments affecting operations
• Assign, monitor, and evaluate staff performance, identifying training and development needs
• Participate in budget preparation and ensure adherence to budgetary limits
• Prepare and submit periodic reports on customs operations, performance, and bond utilization

Minimum Qualifications and Experience

• Bachelor's Degree in Business Administration, Supplies & Logistics Management, or related field
• Postgraduate Diploma in Customs Clearing and Forwarding (added advantage)
• Eastern Africa Customs and Freight Forwarding Practicing Certificate (EACFFPC) — mandatory
• Training in KRA/KESRA customs systems, including iCMS and KenTrade Single Window System
• At least five (5) years' experience in a reputable customs clearing and forwarding firm
• Proven knowledge of customs laws, regional trade regulations, and freight forwarding operations

Personal Attributes

• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure and meet strict deadlines
• High level of integrity, professionalism, and attention to detail