Direct Sales Representative at Choice Microfinance Bank
Choice Microfinance Bank
Nairobi, Kenya
Permanent
Published 1 month ago · Expires 4 weeks from now
Job description
## Title: Direct Sales Representative
About the Role
A dynamic team is expanding and looking for the right talent to join as a Direct Sales Representative. In this role, you will drive sales growth across our asset and liability portfolios while delivering exceptional customer service and promoting our banking products.
Key Responsibilities
- Achieve and exceed sales targets consistently across both asset and liability portfolios
- Conduct door-to-door sales activities to expand the customer base and promote bank products and services
- Deliver outstanding customer service, ensuring a positive banking experience for all clients
- Actively participate in product campaigns to ensure customers are well-informed about the bank's offerings
- Solicit and report customer feedback to help improve product offerings and services
- Prepare and present regular sales performance reports as required
Required Qualifications
- Relevant academic qualification from college or university
- Proven sales experience or background in client relationship management
Essential Skills
- Clear and convincing communication skills with customers
- Strong negotiation techniques for pricing and sales terms
- Thorough product knowledge of banking services and offerings
- Excellent customer service skills with ability to resolve complaints and provide support
- Strong interpersonal skills and ability to build rapport with customers