Direct Sales Representative at Choice Microfinance Bank

Choice Microfinance Bank

Nairobi, Kenya Permanent

Published 1 month ago · Expires 4 weeks from now

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Job description

## Title: Direct Sales Representative

About the Role

A dynamic team is expanding and looking for the right talent to join as a Direct Sales Representative. In this role, you will drive sales growth across our asset and liability portfolios while delivering exceptional customer service and promoting our banking products.

Key Responsibilities

  • Achieve and exceed sales targets consistently across both asset and liability portfolios
  • Conduct door-to-door sales activities to expand the customer base and promote bank products and services
  • Deliver outstanding customer service, ensuring a positive banking experience for all clients
  • Actively participate in product campaigns to ensure customers are well-informed about the bank's offerings
  • Solicit and report customer feedback to help improve product offerings and services
  • Prepare and present regular sales performance reports as required

Required Qualifications

  • Relevant academic qualification from college or university
  • Proven sales experience or background in client relationship management

Essential Skills

  • Clear and convincing communication skills with customers
  • Strong negotiation techniques for pricing and sales terms
  • Thorough product knowledge of banking services and offerings
  • Excellent customer service skills with ability to resolve complaints and provide support
  • Strong interpersonal skills and ability to build rapport with customers

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