Trusted listing

Customer Excellence Intern

Nabo Capital

Nairobi, Kenya Fixed-term

Published 1 month ago · Expires 4 weeks from now

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Job description

This is not a “pick up calls and follow a script” role. This is where trust is built. Where first impressions are formed. Where a client decides whether they have found a financial partner or just another institution. At Nabo Capital, customer experience is not a department. It is the frontline of our credibility. As a Customer Experience Intern, you won’t just respond to clients; you will represent the standard. You will be the first voice our clients hear. The calm presence when questions arise. The bridge between intention and execution. You will work across calls, digital platforms, and internal teams; ensuring that every interaction feels clear, compliant, and human. And in the process, you’ll gain rare exposure: To regulated markets. To real investors. To the discipline behind great financial institutions. If you are curious, understand that details matter and that accuracy is respect, and serious about learning how world-class client experience is built; this is your entry point.

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