Country Manager at Control Union

About the Role

The Country Manager is responsible for providing strategic, operational, financial, and leadership oversight for the country entity. You will ensure alignment with regional and global strategies, drive commercial growth, manage risk and compliance, and foster a culture of excellence, accountability, and sustainability across the organization.

Regional Strategy

• Adapt and implement regional strategies within the company aligned with local execution needs and goals, ensuring alignment with global objectives
• Establish and track KPIs for the country entity in alignment with subregional and regional targets
• Coordinate the implementation and enhancement of PCU Group services at local level, ensuring alignment with regional standards
• Collect, monitor, and report country sustainability performance and support clients in ESG initiatives as guided by regional directives

Operational Responsibilities

• Ensure service delivery in country meets quality, timeliness, and efficiency KPIs aligned with regional expectations
• Allocate and manage national resources to support efficient service delivery
• Implement standardized processes locally and encourage a culture of continuous improvement
• Identify and communicate applicable local laws and support local ICT systems and project execution
• Champion digital tool adoption to improve national operations and client experience

Commercial Leadership

• Lead business development efforts and key account relationships in the country aligned with regional strategy
• Prepare and support tenders and bids at national level, contributing to regional proposals when required
• Maintain country-level client and authority relationships and coordinate with region for multinational engagement
• Ensure compliance with procedures in the selection of local subcontractors and suppliers and review of performance
• Implement pricing strategies and monitor margins at national level

Risk & Compliance