Branch Manager at Simba Corp

Position Overview

This position offers a great opportunity for career growth within a dynamic branch operation.

Key Responsibilities

• Direct all operational aspects of the branch, including customer service, human resource management, sales, workshop, and parts activities
• Assess local market conditions and identify current and prospective sales opportunities for new vehicles, service, and parts; work with respective teams to close opportunities
• Collaborate with Product and Brand Managers to prepare Branch New Vehicle Sales annual budgets
• Work with the Head of Parts to identify potential Parts sub-dealers in the region where the company does not have presence
• Enforce implementation of all functional policies and standard operating procedures at the branch, with guidance from Heads of Departments
• Maintain communication between the branch and Head Office by preparing and submitting daily, weekly, and month-end reports as required, including:
  • Parts Reports: Sales and lost sales
  • Service Reports: WIP status and job cards opened
  • Sales Reports: Sales activity, pipeline, and conversion ratio
• Oversee branch financial management, including WIP management, debt collection and management, and supplier payments in line with agreed terms
• Certify all accounting documents, including LPOs, petty cash, daily banking, and purchase orders
• Ensure all departments are properly staffed and directed
• Address employee and customer concerns promptly
• Monitor and appraise all branch staff and provide input into appraisals of branch management staff
• Interview potential staff members in liaison with Head Office and ensure training of new hires
• Hold weekly branch management meetings to update on various activities
• Ensure branch departmental meetings are held weekly
• Manage branch facilities in close coordination with the facilities department to ensure periodic workstation maintenance routines are carried out