Branch Manager at Simba Corp

About the Role

This position offers a great opportunity for career growth. As Branch Manager, you will direct all operational aspects of the branch and drive business success across multiple functions.

Key Responsibilities

• Direct all operational aspects of the branch, including customer service, human resource management, sales, workshop, and parts activities
• Assess local market conditions and identify current and prospective sales opportunities for new vehicles, service, and parts; work with respective teams to close opportunities
• Collaborate with Product and Brand Managers to prepare Branch New Vehicle Sales annual budgets
• Work with the Head of Parts to identify potential Parts sub-dealers in the region where Simba Corp does not have presence
• Enforce implementation of all functional policies and standard operating procedures at the branch, under guidance from the Heads of Departments
• Maintain communication between the branch and Head Office by preparing and submitting daily, weekly, and month-end reports on operations and productivity, including:
  • Parts Reports: Sales and lost sales
  • Service Reports: WIP status and job cards opened
  • Sales Reports: Sales activity, including pipeline and conversion ratio
• Oversee branch financial management, including WIP management, debt collection/management, and timely supplier payments in line with agreed terms
• Certify all accounting documents, including LPOs, petty cash, daily banking, and purchases
• Ensure all departments are properly staffed and directed
• Address employee and customer concerns promptly
• Monitor and appraise all branch staff; provide input into appraisals of branch management staff
• In liaison with head office, interview potential staff members and ensure training of new hires
• Hold weekly branch management meetings to update on various activities
• Ensure branch departmental meetings are held weekly
• Manage branch facilities by working closely with the facilities department to ensure periodic workstation maintenance routines are carried out