Billing Officer

We invite applications from suitably qualified candidates. Key Responsibilities: - Accurately bill inpatient and outpatient services in accordance with approved tariffs, contracts, and hospital policies - Generate and post invoices for self-pay and insurance patients - Verify patient details, insurance covers, limits, and authorizations prior to billing - Ensure correct capture of services including consultations, investigations, procedures, pharmacy, and accommodation charges - Reconcile bills with clinical records and resolve billing discrepancies - Prepare and submit insurance claims within agreed timelines - Follow up on pending claims, rejections, and queries in liaison with credit control and insurers - Issue interim and final bills and support discharge billing processes - Maintain accurate billing records, reports, and electronic billing systems - Communicate clearly and professionally with patients, clinicians, and insurers regarding billing matters - Ensure compliance with regulatory, ethical, and confidentiality requirements - Participate in audits, revenue assurance, and quality improvement initiatives - Support price updates, tariff reviews, and system configuration when required - Any other duty as may be assigned Skills: S: - Knowledge of medical billing systems, insurance processes, and hospital tariffs - Experience in mental health or inpatient billing will be an added advantage - Strong numerical accuracy, attention to detail, and analytical skills - Good communication and customer service skills - High level of integrity, confidentiality, and professionalism - Ability to work independently KNOWLEDGE AND EXPERIENCE REQUIRED: - Diploma or Degree in Business Administration, Finance, Accounting, Health Records, or a related field - At least 2 years’ experience in hospital billing or healthcare revenue cycle management