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Bank Business Development Officer- Coast

Sheer Logic

Mombasa, Kenya Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

## Title: Bank Business Development Officer

About the Role

This position offers a great opportunity for career growth in the banking sector. You will drive profitable sales growth while delivering exceptional customer experiences across multiple channels.

Key Responsibilities

  • Meet assigned targets for profitable sales growth in assigned product lines
  • Provide excellent customer experience while interacting with customers across different channels
  • Participate in product campaigns to ensure product information is readily available to customers
  • Gather feedback from customers on bank products and their experience to inform product improvements
  • Prepare daily business acquisition reports
  • Recommend clients to relevant financial services and answer bank-related inquiries
  • Maintain updated customer contracts and follow up on accounts to ensure increased transaction frequency

Required Qualifications

  • Diploma or university degree from a recognized institution
  • 2 years of experience in sales, preferably in a financial institution
  • Computer literacy
  • Good presentation skills to senior management and clients
  • Excellent analytical and interpersonal skills
  • Excellent communication skills, both verbal and written
  • Strong business acumen
  • Ability to meet stringent targets within defined deadlines
  • Integrity and good negotiating skills

Preferred Qualities

  • Experience in client relationship management
  • Passion and commitment to quality service
  • Confidence and persuasiveness
  • Ability to be an agent of change and innovation with a strong desire to excel

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