## Title: Automotive Aftersales Trade Developer – Malindi

About the Role

An exciting opportunity has arisen for a motivated professional to deepen aftersales through prospecting, lead generation, customer engagement, and sales in the Malindi region. In this role, you will work closely with dealers to deliver an exceptional total ownership experience by ensuring customer satisfaction, maximizing vehicle uptime, generating revenue, and supporting business growth in the aftersales segment.

Key Responsibilities

Revenue Targets & Sales Growth

Achieve revenue targets per part line and overall revenue goals
Drive sell-out sales (revenue and SKU expansion) across assigned dealerships
Achieve or exceed dealer revenue targets through proactive planning and performance monitoring
Monitor conversion rates from the sales funnel
Collaborate in setting annual sales objectives for the territory

Customer Support & Engagement

Support customer engagement through forums, feedback collection, and new product communication
Ensure timely escalation of customer issues to the dealer
Maintain adherence to CRM usage and route plans

Reporting & Analysis

Conduct daily collation of target achievement
Track and analyze monthly trends within assigned markets
Prepare dashboards for weekly reviews
Submit regular reports on territory performance, dealer metrics, and action plans

Market Intelligence & Activation

Monitor and report on competitor activities
Provide customer insights through identification and suggestion of parts or services that meet their needs
Plan and execute ground marketing initiatives (road shows, market storms, and activations)
Ensure adherence to sales policies and procedures and recommend process improvements

Minimum Qualifications

Education & Experience

Graduate degree or diploma/certificate in automotive/mechanical engineering
Understanding of motor vehicle parts and service (added advantage)
KCSE Grade C or above
At least one year's experience in outdoor sales or marketing

Automotive Aftersales Trade Developers- Malindi at Sheer Logic

Job description