Automotive Aftersales Trade Developer- Nakuru at Sheer Logic

Confidential

Nakuru, Kenya Permanent

Published 1 month ago · Expires 4 weeks from now

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Job description

## Title: Automotive Aftersales Trade Developer

About the Role

We are seeking a dynamic Automotive Aftersales Trade Developer to join our expanding team in Nakuru. In this role, you will deepen aftersales growth through prospecting, lead generation, customer engagement, and sales across your assigned region. You will work closely with dealers to deliver an exceptional total ownership experience by ensuring customer satisfaction, maximizing vehicle uptime, generating revenue, and supporting business growth in the aftersales segment.

Key Responsibilities

Revenue Attainment

  • Achieve revenue targets per part line and overall revenue goals
  • Drive sell-out sales (revenue and SKU expansion) across assigned dealerships
  • Achieve or exceed dealer revenue targets through proactive planning and performance monitoring
  • Monitor conversion rates from the sales funnel

Sales Operations

  • Ensure adherence to sales policies and procedures
  • Recommend process improvements to enhance efficiency
  • Collaborate in setting annual sales objectives for the territory

Customer Support

  • Support customer engagement through forums and feedback collection
  • Communicate information about new products to customers
  • Ensure adherence to CRM usage and route plans
  • Provide timely escalation of customer issues to the dealer

Reporting & Analysis

  • Perform daily collation of target achievement
  • Track and analyze monthly trends within assigned markets
  • Prepare dashboards for weekly reviews
  • Submit regular reports on territory performance, dealer metrics, and action plans

Market Intelligence

  • Monitor and report on competitor activities
  • Provide customer insights through identification and suggestion of parts or services that meet their needs

Market Activation

  • Plan and execute ground marketing initiatives including road shows, market storms, and activations

Minimum Qualifications

Education

  • Graduate Degree or Diploma/Certificate in automotive or mechanical engineering
  • KCSE Grade C or above
  • Understanding of motor vehicle parts and service (added advantage)

Experience

  • At least one year's experience in outdoor sales, marketing, or promotion

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