Administrator at Emerge Egress Consulting

Role Objective

The Administrator will play a crucial role in ensuring the smooth and efficient operation of the office and organization. This role involves managing day-to-day operations, client relations and correspondence, social media, and other support tasks.

Core Duties and Responsibilities

• Oversee and coordinate daily office operations, including maintaining office systems, ensuring a well-organized workspace, and managing office supplies and equipment
• Act as the primary point of contact for timely correspondence, responding to phone calls, welcoming visitors, and handling incoming and outgoing emails and mail with professionalism
• Manage calendars, schedule appointments and meetings, and arrange travel and accommodations for staff and executives
• Prepare meeting agendas and take detailed minutes
• Create, organize, and maintain both digital and physical files, records, and databases
• Assist with financial tasks such as payment lists and daily expenses, process invoices, prepare accurate quotations, and liaise with the finance department
• Participate in event coordination to ensure all logistics are handled well, including venue arrangements, transport, sound, catering, and entertainment
• Handle client complaints professionally, aiming to resolve issues with a positive experience
• Act as a liaison between different departments and external stakeholders
• Coordinate and support company and client events, meetings, and other departmental needs
• Perform any other duties as assigned

Qualifications and Requirements

• Diploma or Bachelor's degree in Business Administration, Communication, or a related field from a recognized university
• At least 3 years of relevant work experience
• Prior experience in an administrative or relevant support role is highly valued
• Strong technical proficiency