Account Manager – Integrated Practice at Clovers Management & Training Consultants Ltd

About the Role

An exciting opportunity has arisen for a motivated professional to join our team. The Account Manager ensures that client satisfaction is maintained by strategically planning and providing day-to-day implementation and management of client projects.

Reports to: Account Director or as assigned

Key Responsibilities

• Work closely with client contacts and agency team members to identify client communications requirements and recommend appropriate solutions
• Plan, budget, and implement client projects strategically
• Carry out and supervise public relations, creative, and digital execution programs for client accounts
• Manage multiple projects simultaneously, setting priorities to meet client deadlines
• Develop and manage budgets and revenue targets accurately
• Develop communication strategies, execution plans, and editorial content
• Manage and mentor interns and junior-level staff
• Build and maintain quality processes and standards

Required Qualifications

• Bachelor's degree in Public Relations, Communication, Marketing, or similar field from a recognized institution
• 7–8 years of full-time experience in public relations, account management, or client service
• Minimum 5 years of agency experience
• At least 3 years of experience managing and mentoring interns and junior-level staff

Required Skills & Competencies

• Strong research and analysis skills
• Experience developing digital strategies and content plans
• Excellent written and spoken communication skills
• Strong negotiation and interpersonal skills
• High business acumen and strategic thinking
• Ability to multitask and work across several projects simultaneously
• Confident team player with adaptability
• Proven budget development and management experience

Preferred Qualifications

• CPR/CIM certification
• Customer Service, Marketing, or Project Management certifications

Ideal Candidate Profile

This role is for a self-driven, strategic thinker who is energetic, creative, and insightful. You must be enthusiastic and passionate about integrated marketing communications.