Sales Support and Performance Manager at AT Ghana

Job Overview

The Sales Support and Performance Manager will join the Sales and Distribution Department, reporting to the Head of Sales Operations and Planning. This role provides comprehensive support to all sales channels across regions to achieve objectives related to acquisition, distribution, and Mobile Financial Services (MFS) sales. The position is carried out in accordance with company policies and procedures, with a focus on continuous improvement of current and future performance.

Key Responsibilities

• Conduct data analysis to identify performance gaps and best practices, providing actionable insights to support regional teams in driving improved results
• Manage the timely renewal and approval of all Distributor and Electronic Vendor contracts to ensure compliance and continuity
• Collaborate with regional teams on sales planning and development of effective go-to-market strategies
• Monitor inventory levels to ensure Distributors and Vendors maintain adequate stock at all times
• Ensure MSISDNs assigned to Vendors and Distributors are not recycled, maintaining data integrity and operational efficiency
• Execute retailer engagement campaigns using the ERS-CVM tool to boost secondary and tertiary sales performance
• Perform system and software audits to identify and mitigate fraudulent activities, ensuring operational security
• Monitor the functionality of sales short codes and SIM registration applications, ensuring all platforms operate as expected

Required Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, Economics, or a related field
• Minimum of three (3) years of relevant professional experience

Job Details

Job Type: Full-Time

Location: Accra, Ghana

Category: Sales/Marketing