Sales Manager(Retail) at Sanlam Insurance

About the Role

Sanlam Insurance is seeking a Sales Manager (Retail) to lead our retail channel and deliver sustained market growth. In this role, you will be responsible for building a delighted and reliable customer experience that enables individuals and families to be financially confident and live with peace of mind.

Job Purpose

Lead the retail channel to deliver sustained market growth founded on excellent and reliable customer experience, enabling individuals and families to achieve financial confidence.

Main Responsibilities

• Develop and execute strategy to deliver retail market growth objectives
• Attract, train, support, and retain an engaged and motivated team of advisors
• Ensure delivery of productivity budgets in line with sales mix and other key performance imperatives
• Build market pipelines, open new markets, and lead advisors to meet productivity targets
• Maintain customer, industry, and stakeholder feedback to drive offering and service improvements for the retail market segment
• Provide decisive entrepreneurial leadership to build and sustain a performance excellence culture aligned with Sanlam core values
• Complete any other duties assigned by the line manager

Required Qualifications & Experience

• Minimum Diploma qualification in Insurance from a recognized institution
• At least 2 years of managerial experience in the financial services industry leading sales teams
• Proven track record of successful sales team leadership
• Demonstrated work and ethical standards

Preferred Qualifications

• Degree or HND in Marketing, Insurance, Risk Management, or a related field

Key Competencies

• Strong leadership and managerial capabilities
• Growth mindset
• Exposure to cross-functional business operations
• Business and technical acumen
• Self-aware, humble but driven for results
• Customer and sales focused
• Commitment to diversity and inclusion

Job Details

• Location: Accra, Ghana
• Employment Type: Full-Time
• Category: Sales/Marketing