Specialist, Data Privacy & Protection (Technology & Support) at MTN Ghana

Company & Position Information

Company: MTN Ghana

Location: Accra, Ghana

Job Type: Full-Time

Category: IT/Telecom

Division: Risk & Compliance

Department: Compliance & Ethics

Level: L2

Reports to: Manager, Data Privacy & Protection

Job Summary

Responsible for providing expert advice on activities related to the implementation, maintenance of, and adherence to the organization's policies and procedures covering the privacy of, and access to, personal data in compliance with relevant laws, telecoms regulations and the organization's data privacy practices, specifically for the technical and support functions.

Key Responsibilities

• Support the implementation of data privacy policies and procedures, ensuring alignment with applicable laws such as the Ghana Data Protection Act 2012 Act 843
• Maintain the company's data inventory and data flow maps, ensuring accurate and up-to-date records of personal data processing, analysing system architecture, and leveraging data discovery or classification tools to ensure accurate mapping of personal data processing for the technical and support functions
• Conduct and document Data Protection Impact Assessments (DPIAs) for projects, systems, and services that involve personal data for the technical and support functions
• Monitor compliance with internal data protection policies and external regulations, and report on potential risks or breaches
• Process and track data subject requests (DSRs) such as access, rectification, and erasure, ensuring responses meet regulatory timelines
• Conduct Transfer Risk Assessments, Third Party Risk Assessments and other related privacy compliance audits and assessments, including reviewing API documentation, system interfaces, vendor technical controls, hosting environments, and evidence of data protection