Sales Support and Performance Manager at AT Ghana

About the Role

We are seeking a Sales Support and Performance Manager to join our Sales and Distribution Department. You will report to the Head of Sales Operations and Planning and provide comprehensive support to all sales channels across regions to achieve objectives related to acquisition, distribution, and Mobile Financial Services (MFS) sales.

This role will be executed in accordance with company policies and procedures, with a focus on continuous improvement of both current and future performance.

Key Responsibilities

• Conduct data analysis to identify performance gaps and best practices, providing actionable insights to support the regional team in driving improved results
• Manage timely renewal and approval of all Distributor and Electronic Vendor contracts to ensure compliance and continuity
• Collaborate with the regional team on sales planning and development of effective go-to-market strategies
• Monitor inventory levels to ensure Distributors and Vendors maintain adequate stock
• Ensure MSISDNs assigned to Vendors and Distributors are not recycled, maintaining data integrity and operational efficiency
• Execute retailer engagement campaigns using the ERS-CVM tool to boost secondary and tertiary sales performance
• Perform system and software audits to identify and mitigate fraudulent activities, ensuring operational security
• Monitor the functionality of sales short codes and SIM registration applications, ensuring all platforms operate as expected

Required Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, Economics, or related field
• Minimum of 3 years of relevant experience

Job Details

• Location: Accra, Ghana
• Employment Type: Full-Time
• Category: Sales/Marketing